Helping to Hold Families Together -
Support Services for Families at risk of Social Exclusion

Parents Aid Essex

Parents Aid (Southern Essex) is a voluntary organisation and registered charity, No.1018739, founded in November 1989.

We at Parents Aid aim to help families stay together and achieve independence from state intervention by providing a wide range of services that assist and support parents who need help to overcome difficulties.

Even caring and committed families may experience difficulties

Parents' Aid understands that the pressures of everyday living and the challenges to received standards of parenting imposed by modern society can leave parents feeling bewildered, isolated, overwhelmed and with the sense of no longer being able to cope. 

Asking for help at this juncture can be one of the hardest things a parent can do, for fear of being judged and labelled by others. Parents' Aid understands the difficulties parents experience when seeking assistance in addressing problem areas.

A phone call away

Whether your family needs information, support to work with Social Services, assistance with problems bringing up children, advocacy during a Child Protection Investigation or whilst children are in care,  family mediation and  conflict management, parenting support or simply signposting, we are here to help you. 

To find out how Parents' Aid might be of assistance , please call our information line 01268 763631/07890 861255, or e-mail You can also find us on Facebook at

Any individual within the United Kingdom is welcome to access our website and information line and we regularly receive enquiries from all over the country. Currently all our services are being delivered remotely.

Historically all Parents' Aid services have been free to Essex families at risk of social exclusion but we are currently unfunded and now servicing a wider area by working with clients online. A registered charity (No.1018739), we welcome donations.

Our Mission Statement 

Parents' Aid is a charity that works locally, for and with parents and families at risk of social exclusion, to improve the quality of their lives. We achieve change by championing their voices and providing support services to meet their needs.

Our Vision  

A society in which all families are valued and treated equally and fairly.


Our Values 

We value the diversity of family life. 

We seek to be trustworthy. We can be relied on to deliver confidential, relevant and effective services that are evidence-based and free to families. Parents and their families can rely on us for support.

We seek to be resourceful. We work practically, flexibly and creatively to improve the lives of parents and children. 

We seek to be enabling. We wish to provide parents with the knowledge, skills and the confidence they need to lead the lives they want.

Our Commitment to Privacy

The Way We Use Information
We use email addresses to answer the emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We never use or share the personal information provided to us online in ways unrelated to the services we provide. 

 How You Can Access Or Correct Your Information
You can access all the personal information that we collect online by calling us or sending us an email. You can correct factual errors in your personal information by sending us a request that credibly shows error. To protect your privacy, we will also take reasonable steps to verify your identity before granting access or making corrections. 

Should you have other questions or concerns about 0ur privacy policy, please contact us on 01268-763631/07890 861255.  

All information is kept in the strictest confidence and only shared with your permission or if there is the likelihood of risk of significant harm to a child.  

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