Our Services

Welcome to Parents' Aid

Our Services

Parents' Aid offers a package of support services, free to families at risk of social exclusion. We also offer low-cost clinical supervision, both individual and group, delivered by a qualified practitioner to staff and volunteers employed by partner agencies.


When parents meet with professionals to discuss their personal situation, they may feel intimidated, powerless and find the whole experience distressing. As a result parents sometimes find that they are unable to voice their views. Knowing that someone is on your side whilst attending these meetings can help you to express yourself coherently and create a better understanding. Parents Aid provides trained volunteers who will attend meetings with you, be a second pair of ears when you may be unable to take in all that is said, or speak on your behalf if you feel that you are unable. 

Anger and Aggression Management

This is a program that can be delivered one-to-one or in a group. It is designed to help you understand and deal positively with your anger, which may currently be causing problems in your life. 

Family Mediation

We have trained volunteers who are able to carry out mediation between family members, between parents and between parents and children where a difference of opinion cannot be solved amicably. We provide a neutral environment, give both parties the opportunity to put their side forward and then look for solutions or compromises that both find acceptable. The mediator will be impartial and non-judgmental, his/her only objective to facilitate a workable arrangement so that both parties come away with a better deal. 


Parents Aid are able to offer personal therapy with an accredited counsellor, who will listen to your problems in confidence and where possible help you to deal with your feelings and find practical solutions. Sometimes just sharing your burden with someone else is enough to make you feel stronger. 

Parenting Skills

This course teaches basic parenting techniques to resolve domestic conflict situations and empower parents to take authority without repressing their children’s self-expression and enhance relationship.

Reaching Your Potential

Careers guidance to enable parents wishing to return to work to identify the careers options to which they are best suited.

Fees and Donations

Families at risk of social exclusion are always welcome to self-refer to Parents’ Aid free of charge. However, we are a small charity, currently without government funding, and as such welcome donations. 
Our bank details are:- 
PARENTS AID SOUTH EAST (Santander business account) 
Account number: 47027303;  Sort Code: 090155

As from April 2022, our Management Committee has decided that Parents’ Aid will accept Local Authority referrals on the understanding that every family will receive a free intake meeting but that, where the family commits to a particular package of services, the Local Authority will pay £75 towards the cost. Should the family require ongoing support after an initial six sessions, this support will be costed at a rate of £10 per hour and the Local authority in question invoiced for this charge. 

Services will of course continue without charge to families self-referring.


Our Commitment to Privacy

The Way We Use Information
We use email addresses to answer the emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We never use or share the personal information provided to us online in ways unrelated to the services we provide. 

 How You Can Access Or Correct Your Information
You can access all the personal information that we collect online by calling us or sending us an email. You can correct factual errors in your personal information by sending us a request that credibly shows error. To protect your privacy, we will also take reasonable steps to verify your identity before granting access or making corrections. 

Should you have other questions or concerns about 0ur privacy policy, please contact us on 01268-763631/07890 861255.  

All information is kept in the strictest confidence and only shared with your permission or if there is the likelihood of risk of significant harm to a child.  

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